Frequently Asked Questions

Wallpapers offer numerous advantages that make them an excellent choice for home and office decoration:

  1. Variety of Designs: Wallpapers come in an endless array of patterns, colors, and textures, allowing you to choose a design that perfectly matches your style and preferences.
  2. Customization: Many wallpapers can be customized with specific elements or personalization, such as names or unique patterns, to create a one-of-a-kind look.
  3. Durability: High-quality wallpapers are designed to be long-lasting, resistant to wear and tear, and can withstand various environmental factors like moisture and UV rays.
  4. Easy Maintenance: Wallpapers are easy to clean and maintain. Many are washable, making them ideal for high-traffic areas or homes with children and pets.
  5. Cover Imperfections: Wallpapers can effectively cover wall imperfections, such as cracks or stains, providing a smooth and attractive finish.
  6. Enhanced Aesthetics: Wallpapers can dramatically transform the look and feel of a room, adding depth, warmth, and character that paint alone cannot achieve.
  7. Easy Installation: Modern wallpapers are designed for easy application, and some come in self-adhesive varieties, making the installation process straightforward and mess-free.

Wallpapers can be applied to various types of walls, provided that the surface is properly prepared. Here are some guidelines:

  1. Smooth Walls: Ideal surfaces for wallpaper application. Smooth plastered or painted walls provide the best results.
  2. Drywall: As long as the drywall is finished and smooth, wallpaper can be applied without any issues.
  3. Primed Walls: Walls that have been primed with a suitable primer are ready for wallpaper application. This helps with adhesion and ensures a smooth finish.
  4. Wood Panels: Wallpaper can be applied to wood panels if they are smooth and properly prepared. Make sure the surface is clean and free of any wax or grease.
  5. Concrete Walls: Smooth concrete walls can be wallpapered, but it is essential that they are free from dust, moisture, and uneven textures.
  6. Glass and Metal Surfaces: Special types of self-adhesive wallpaper can be applied to smooth glass or metal surfaces.

Which surfaces to avoid:

  • Textured Walls: Avoid applying wallpaper on heavily textured walls as it may not adhere properly.
  • Dusty or Dirty Surfaces: Make sure the wall is clean and free of dust, dirt, and grease.
  • Damp or Moist Surfaces: Moist walls can cause the wallpaper to peel off. Ensure the wall is completely dry before application.

Yes, many wallpapers are designed to be wiped and cleaned. Here are some guidelines based on the type of wallpaper:

  1. Nonwoven Wallpaper:

    • Features: Glossy surface, light texture, high washability, and anti-moisture properties.
    • Cleaning: Can be wiped with a damp cloth. Avoid using abrasive cleaners to prevent damage.
  2. Textured Wallpaper:

    • Features: Matte surface, hard texture, high washability, and anti-moisture properties.
    • Cleaning: Can be wiped with a damp cloth. Use mild soap if necessary, but avoid scrubbing.
  3. Self Adhesive Wallpaper (Peel and Stick):

    • Features: Matte surface, no texture, waterproof, and made of environmental protection PVC.
    • Cleaning: Can be wiped with a damp cloth. Avoid using harsh chemicals or excessive water.

Always check the manufacturer’s instructions for specific cleaning recommendations. Regular maintenance can help keep your wallpaper looking fresh and new.

The process of removing wallpaper varies depending on the type and adhesive of the wallpaper used. Self-adhesive and peelable wallpapers can usually be removed easily. These types of wallpapers can come off without damaging the wall surface and require minimal effort.

On the other hand, removing traditional adhesive wallpapers can be a bit more laborious. In this case, wallpaper removal solutions are typically used. The solution is applied to the wallpaper to loosen the adhesive, and then the wallpaper is scraped off the wall with a spatula. In some cases, this process can be time-consuming and requires careful attention.

In conclusion, the difficulty of removing wallpaper depends on the type of material used and the application method.

Wallpaper is generally quite durable and can last for many years if properly installed and maintained. The durability of wallpaper depends on several factors:

  1. Material Quality:

    • Nonwoven Wallpaper: Known for its durability, nonwoven wallpaper is resistant to tearing and can withstand various environmental conditions.
    • Textured Wallpaper: Textured wallpaper is also durable, providing a hard surface that can resist wear and tear.
    • Self Adhesive Wallpaper (Peel and Stick): While easier to install and remove, self-adhesive wallpaper can still be quite durable, especially if applied to smooth surfaces.
  2. Environmental Resistance:

    • Moisture Resistance: Many wallpapers are designed to resist moisture, making them suitable for kitchens and bathrooms.
    • UV Resistance: High-quality wallpapers are often UV resistant, preventing colors from fading over time due to sunlight exposure.
  3. Maintenance:

    • Regular cleaning and maintenance can prolong the life of your wallpaper. Most wallpapers can be wiped with a damp cloth to keep them looking fresh and new.
  4. Installation:

    • Proper installation is crucial for durability. Ensuring the wall is clean, smooth, and primed will help the wallpaper adhere better and last longer.

Overall, with the right care and conditions, wallpaper can be a long-lasting and durable choice for your home or office.

Wallpaper can be used in a variety of rooms to enhance the aesthetics and add personality to your space. Here are some common rooms where wallpaper is frequently used:

  1. Living Room: Create a focal point with a feature wall or add texture and color to the entire room.
  2. Bedroom: Personalize your bedroom with calming patterns or bold designs to match your style.
  3. Nursery and Kids’ Rooms: Add playful and whimsical designs that inspire creativity and fun for children.
  4. Kitchen: Use moisture-resistant wallpapers to add style to your kitchen walls or backsplash.
  5. Bathroom: Moisture-resistant and washable wallpapers are perfect for adding elegance and character to bathrooms.
  6. Dining Room: Elevate your dining experience with sophisticated and elegant wallpaper designs.
  7. Home Office: Create an inspiring and motivating workspace with unique wallpaper patterns.
  8. Hallways and Entryways: Make a strong first impression with eye-catching designs in hallways and entryways.
  9. Commercial Spaces: Enhance the ambiance of restaurants, cafes, offices, gyms, and other commercial spaces with customized wallpaper designs.

Wallpaper is generally not used on exterior walls because wallpapers are not designed to withstand the harsh conditions of outdoor environments. Exterior walls are exposed to various weather conditions such as rain, wind, sunlight, and temperature changes, which can cause wallpapers to deteriorate quickly.

Materials more suitable for exterior walls include paint, stucco, stone cladding, brick, vinyl siding, and exterior panels, which are more durable and resistant to weather conditions. These materials provide the durability and longevity required for outdoor spaces.

Applying wallpaper requires several materials to ensure a smooth and successful installation. Here are the necessary materials:

  1. Wallpaper: The wallpaper rolls or sheets that you have chosen for your project.
  2. Adhesive: Depending on the type of wallpaper, you may need wallpaper paste or adhesive. Self-adhesive wallpapers do not require additional glue.
  3. Wallpaper Paste Brush or Roller: Used to apply the adhesive evenly to the wallpaper or wall.
  4. Smoothing Tool: A tool to smooth out air bubbles and wrinkles in the wallpaper. This can be a wallpaper smoother or a plastic scraper.
  5. Utility Knife: A sharp knife to trim excess wallpaper around edges and corners.
  6. Measuring Tape: To measure the wall and wallpaper accurately.
  7. Level: To ensure the wallpaper is applied straight.
  8. Pencil: To mark measurements and guidelines on the wall.
  9. Step Ladder: To reach higher areas of the wall.
  10. Drop Cloth or Protective Covering: To protect floors and furniture from adhesive and debris.
  11. Bucket and Sponge: For cleaning excess adhesive and any spills.
  12. Seam Roller (optional): To press down seams between wallpaper strips for a seamless finish.
  13. Moisture Barrier: A specialized moisture barrier product for wallpaper to be used in moist environments. This prevents the wallpaper from being affected by moisture and enhances its durability.

By using these materials, you can easily and effectively apply wallpaper. It’s important to carefully follow manufacturer instructions during application.

Yes, wallpaper can be used in bathrooms and kitchens, provided that you choose the right type of wallpaper and ensure proper installation. Here are some tips for using wallpaper in these moisture-prone areas:

  1. Moisture-Resistant Wallpaper: Choose wallpaper that is specifically designed to resist moisture. Vinyl and nonwoven wallpapers are good options as they are durable and water-resistant.

  2. Proper Ventilation: Ensure that the bathroom or kitchen has good ventilation to reduce moisture and humidity levels. This helps prevent the wallpaper from peeling or developing mold.

  3. Preparation: Properly prepare the walls before applying wallpaper. Make sure the walls are clean, dry, and free from any mold or mildew. Use a primer or sealer to create a smooth and moisture-resistant surface.

  4. Application: Apply the wallpaper carefully, ensuring there are no gaps or bubbles where moisture could seep in. Use a strong adhesive suitable for high-moisture areas.

  5. Maintenance: Regularly clean the wallpaper with a damp cloth to prevent the buildup of moisture and grime. Avoid using harsh chemicals or abrasive materials that could damage the wallpaper.

Proper preparation is crucial for successful wallpaper application. Here are the steps you should follow:

  1. Clean the Walls: Ensure that the walls are clean, dry, and free from dust, dirt, and grease. Use a mild detergent solution to clean the surface if necessary.

  2. Repair Any Damage: Fill any holes, cracks, or imperfections with spackle or filler. Sand the repaired areas to create a smooth surface.

  3. Remove Old Wallpaper: If there is existing wallpaper, remove it completely. Use a wallpaper remover solution and a scraper to ensure all old adhesive is removed.

  4. Prime the Walls: Apply a primer or wall sealer to create a smooth and even surface. This helps the wallpaper adhesive bond better and makes it easier to remove the wallpaper in the future if needed.

  5. Measure the Walls: Measure the height and width of each wall to determine how much wallpaper you will need. Add a little extra to account for pattern matching and trimming.

  6. Prepare the Wallpaper: Cut the wallpaper into strips according to your measurements. Ensure the pattern aligns correctly before cutting multiple strips.

  7. Gather Tools and Materials: Ensure you have all the necessary tools and materials ready, including adhesive, brushes or rollers, smoothing tools, utility knife, measuring tape, level, pencil, step ladder, and drop cloth or protective covering.

  8. Mark Guidelines: Use a level and pencil to draw vertical guidelines on the wall. This helps ensure the wallpaper is applied straight.

Selecting the right adhesive for wallpaper is crucial for the success of the application process. Various factors related to the type of wallpaper and the surface of the wall need to be considered to determine the most suitable adhesive. Here are common adhesives used for generally used types of wallpaper:

Traditional Wallpaper: Starch-based adhesives are typically preferred for standard paper-based wallpapers. These adhesives are mixed with water to form a paste and then applied to the wallpaper. They are usually eco-friendly and odorless.

Vinyl Wallpaper: Vinyl-coated wallpapers are more durable and water-resistant. Vinyl wallpaper adhesives are often preferred for such wallpapers. These adhesives ensure a strong bond with the vinyl and also create a water-resistant barrier.

Fabric and Textured Wallpapers: Heavier duty adhesives may be required for heavier and textured wallpapers. These adhesives provide a stronger bond to support the weight of the wallpaper.

Peelable Wallpapers: Some modern wallpapers have a peelable backing that can be easily removed. Special adhesives that allow the wallpaper to be removed without damaging the wall can be used for such wallpapers.

When selecting an adhesive, it’s important to carefully read the manufacturer’s instructions for the wallpaper. Each type of wallpaper may be compatible with different adhesives, and using the wrong adhesive can result in damage to the wallpaper or a poor application. Additionally, it’s important to clean and prepare the wall surface properly before application. This ensures better adhesion of the adhesive and longer-lasting wallpaper.

No, wallpapers come in different thicknesses, which can affect their appearance, durability, and application. Here are some common types of wallpaper and their typical thicknesses:

  1. Nonwoven Wallpaper:

    • Thickness: Usually around 200 grams per square meter (g/m²).
    • Characteristics: Durable, tear-resistant, and easy to apply. It often has a glossy surface with light texture.
  2. Textured Wallpaper:

    • Thickness: Typically around 250 grams per square meter (g/m²).
    • Characteristics: Thicker and more textured, providing a matte surface and a hard texture. Ideal for covering wall imperfections.
  3. Self Adhesive Wallpaper (Peel and Stick):

    • Thickness: Usually around 150 grams per square meter (g/m²).
    • Characteristics: Thinner than other types, with a matte surface and no texture. Easy to install and remove, suitable for smooth surfaces.

The thickness of the wallpaper can influence its suitability for different rooms and surfaces. Thicker wallpapers can better hide imperfections and provide more durability, while thinner wallpapers are easier to handle and install on smooth surfaces.

Not all wallpapers are self-adhesive. There are different types of wallpaper, and the method of application can vary. Here are the main types:

  1. Self-Adhesive Wallpaper (Peel and Stick):

    • Description: This type of wallpaper has an adhesive backing, which means you simply peel off the protective layer and stick it to the wall. It is easy to apply and remove, making it a great option for renters or those looking for temporary decor.
    • Advantages: Easy installation, no need for additional glue, removable without damaging the wall.
  2. Traditional Wallpaper:

    • Description: Traditional wallpaper requires the application of wallpaper paste or adhesive to the back of the wallpaper or directly onto the wall before hanging.
    • Advantages: Offers a wide variety of textures and finishes, typically more durable and better suited for long-term use.
  3. Pre-Pasted Wallpaper:

    • Description: This type of wallpaper comes with a pre-applied adhesive that needs to be activated with water before application.
    • Advantages: Easier to apply than traditional wallpaper, but still requires some preparation.

When choosing wallpaper, consider the application method that best suits your needs and preferences.

We ship our wallpapers worldwide. No matter where you are, you can enjoy our high-quality wallpapers. Please note that customs fees and taxes are not included in our prices, so be sure to check your local regulations. For our customers in the US, there will be no extra charges since taxes are already paid at the time of purchase. If you have any specific shipping questions or concerns, please contact us directly.

We offer free shipping on all orders. There are no additional shipping costs, no matter the size or destination of your order. However, please note that for international orders, additional customs fees and taxes may apply, which are not included in the free shipping offer. If you have any questions regarding shipping, feel free to contact us.

Shipping times vary depending on your location. Generally, for domestic orders, it takes about 7-14 business days. For international orders, it can take anywhere from 7-21 business days. Please note that these times are estimates and actual delivery times may vary. Additionally, customs processing for international orders can cause delays. Once your order is shipped, you will receive a tracking number to monitor its progress. If you have any concerns about shipping times, please contact us.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the carrier’s website to monitor the progress of your shipment. If you have any issues with tracking your order, please contact our customer service team for assistance.

If your order is delayed, please first check the tracking information provided in your confirmation email. Sometimes delays can occur due to customs processing or other unforeseen circumstances. If the tracking information does not provide a clear update or if your order is significantly delayed, please contact our customer service team. We will investigate the issue and do our best to resolve it promptly.

If you need to change your shipping address, please contact our customer service team as soon as possible. If your order has not yet been shipped, we can update the address for you. However, if the order has already been shipped, we may not be able to change the address. In such cases, we recommend contacting the shipping carrier with your tracking number to see if they can assist with rerouting the package.

Since our products are made to order, we do not accept returns or exchanges. Each wallpaper is produced specifically for your order, ensuring you receive a unique and personalized product. However, if there is a defect or error on our part, please contact our customer service team within 30 days of receiving your order, and we will address the issue promptly.

To make your shopping experience as seamless as possible, we accept a variety of payment methods. You can pay using major credit cards such as Visa, MasterCard, and American Express. If you encounter any issues with your payment, please don’t hesitate to contact our customer service team.

Yes, it is safe to use your credit card on our website. We use secure encryption technology to protect your personal and payment information. Our website is SSL certified, which ensures that all data transmitted between your browser and our server is encrypted and secure. Additionally, we do not store your credit card information on our servers. If you have any concerns about the security of your payment information, please contact our customer service team.

You will be charged for your order at the time of purchase. Once you complete the checkout process and confirm your order, the payment will be processed immediately. You will receive a confirmation email with the details of your order and payment. If you have any questions or concerns about your payment, please contact our customer service team.

After you complete your purchase, you will receive a confirmation email that includes your invoice. If you need an additional copy of your invoice, you can log into your account on our website and view your order history. From there, you can download and print your invoice. If you encounter any issues or cannot find your invoice, please contact our customer service team for assistance.

If you encounter any issues with your payment, please first check that all the information you entered is correct, including your credit card number, expiration date, and security code. If the problem persists, you can try using a different payment method. If you are still having trouble, please contact our customer service team. Provide them with details of the issue, and they will assist you in resolving it as quickly as possible.

The Wallpaperer is a company dedicated to transforming spaces with unique and high-quality wallpapers. We offer a wide variety of wallpaper designs to suit every taste and style, from floral and botanical patterns to abstract and art deco designs. Our mission is to provide our customers with beautiful, durable, and customizable wallpaper options that elevate the aesthetics of any room. We pride ourselves on our exceptional customer service and commitment to quality.

You can contact our customer service team through several methods:

  1. Email: Send us an email at [email protected], and we will respond to your inquiry as soon as possible.
  2. Phone: Call us at +90 216 212 40 84 during our business hours.
  3. Contact Form: Visit our website and fill out the contact form under the “Contact Us” section.

Our customer service team is here to help with any questions or concerns you may have.

We are located in Istanbul, Turkiye Our headquarters is where we design, produce, and ship our high-quality wallpapers. If you have any questions or need assistance, please feel free to contact us. While we operate primarily online, we are dedicated to providing exceptional service no matter where you are located.

Since our wallpapers are made to order, all designs are always available. This means you can choose any design from our collection, and we will produce it specifically for your order. This approach ensures that you receive a fresh, high-quality product every time. If you have any special requests or need customization, please let us know, and we will be happy to accommodate your needs.

Since our wallpapers are made to order, we do not have out-of-stock items. All designs are always available, and we produce them specifically for your order. This means you can choose any design from our collection at any time, and it will be created just for you. If you have any special requests or need customization, please let us know, and we will be happy to accommodate your needs.

Yes, you can request a custom design for your wallpaper. We offer personalization options to make your wallpaper unique. Whether you need a specific element, pattern, or even names added to the design, we can accommodate your request. Simply add a personalization note to your order or contact us before placing your order to discuss your custom design needs. Our team will work with you to create a wallpaper that perfectly fits your vision.

The process for custom orders is simple and straightforward:

  1. Contact Us: Reach out to our customer service team with your custom design request. You can do this via email, phone, or through the contact form on our website.
  2. Design Discussion: We will discuss your design ideas, requirements, and any specific elements you want included in the wallpaper. Our design team will work with you to create a mock-up of the custom design.
  3. Approval: Once the mock-up is ready, we will send it to you for approval. You can review the design and request any adjustments if needed.
  4. Production: After you approve the final design, we will start the production process. Your custom wallpaper will be printed using high-quality materials and techniques.
  5. Shipping: Once the wallpaper is produced, it will be carefully packaged and shipped to your specified address. You will receive a tracking number to monitor the delivery.

The time required for custom orders can vary depending on the complexity of the design and our current production schedule. Generally, the process includes the following steps:

  1. Design Discussion and Approval: This can take anywhere from a few days to a week, depending on how quickly we can finalize the design with your approval.
  2. Production: Once the design is approved, production typically takes about 5-7 business days.
  3. Shipping: Shipping times vary based on your location, but it usually takes 7-14 business days for domestic orders and 7-21 business days for international orders.

Overall, you can expect the entire process for custom orders to take approximately 2-4 weeks from start to finish. If you have any specific deadlines or urgent requests, please let us know, and we will do our best to accommodate your needs.

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